Privacy Policy

Introduction

CallON ("we," "us," or "our") is a community-based platform that connects people who need help with people who have the skills to provide it. This Privacy Policy explains how we collect, use, and protect your personal information when you use the CallON mobile application and website (the "Service").

By creating an account or using CallON, you agree to the practices described in this policy.

Information We Collect

Account Information

When you sign up, we collect:

• Your name and email address
• A password (stored securely as a hash — we never see or store your actual password)
• Your role preference (looking for help, offering help, or both)

Profile Information

You may choose to provide:

• A profile photo
• A bio or personal description
• Your skills and skill levels
• Work experience
• Zip code(s) where you are available
• Your availability schedule

Opportunity & Job Data

When you post or respond to opportunities, we store:

• Opportunity titles, descriptions, and scheduling details
• The zip code associated with the opportunity
• Status updates (open, in progress, completed)

Messages

When you send messages to other users through CallON, the content of those messages is stored so both participants can access the conversation.

Reviews

After completing a job, users may leave reviews. Review text and the associated job are stored and may be displayed on your public profile if you accept the review.

Device Information

To deliver push notifications, we collect:

• Your device's push notification token
• Basic device type information (iOS, Android, or web)

We do not collect device IDs, advertising identifiers, or hardware specifics.

Information We Do Not Collect

• Precise location: We do not use GPS or track your device's location. Location is based solely on zip codes you manually enter.
• Analytics & tracking: We do not use any third-party analytics, advertising, or tracking SDKs.
• Financial information: CallON does not process payments or collect financial data.
• Contacts or phone data: We do not access your contacts, call logs, or other phone data.

How We Use Your Information

We use your information to:

• Provide the Service: Create your account, display your profile, match you with relevant opportunities based on your skills and location, and facilitate communication between users.
• Send notifications: Alert you about new opportunities that match your skills, messages from other users, connection requests, and job status updates.
• Maintain safety & security: Enforce our terms, prevent misuse, and protect our community through invite-based registration and connection-based visibility controls.

Your Privacy Controls

CallON gives you granular control over what appears on your public profile. You can independently show or hide:

• Your bio
• Your skills
• Your zip code(s)
• Your availability schedule
• Your work history
• Your work experience
• Whether your name appears in others' work history

You can also limit opportunity visibility to your direct connections only, and block or hide specific users.

How We Share Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared in the following limited ways:

• With other users: Your public profile information (subject to your privacy settings), messages you send, and reviews you accept are visible to other authenticated CallON users.
• Service providers: We use the following services to operate CallON:
  • Supabase — authentication, database, and file storage
  • Expo — push notification delivery
  • Vercel — web hosting
  These providers process data only as needed to provide their services.
• Legal requirements: We may disclose information if required by law, legal process, or to protect the rights, safety, or property of our users or the public.

Data Retention & Deletion

Your data is retained for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. When your account is deleted, your profile, posted opportunities, messages, and reviews are permanently removed.

Push notification tokens are cleared from our system when you log out.

Children's Privacy

CallON is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

Users between the ages of 13 and 17 may use CallON with the consent of a parent or legal guardian. By allowing a minor to use the Service, the parent or guardian agrees to this Privacy Policy on their behalf.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

• Right to know: You may request details about the categories and specific pieces of personal information we have collected about you.
• Right to delete: You may request that we delete the personal information we have collected about you.
• Right to non-discrimination: We will not deny you the Service, charge different prices, or provide a different quality of service because you exercised your CCPA rights.

CallON does not sell personal information. We do not share personal information with third parties for their direct marketing purposes.

To exercise any of these rights, please contact us at the email address listed below.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify users through the app. The effective date at the top of this page indicates when the policy was last updated.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: support@callon.app